General

This privacy policy describes the policy of www.getsweetly.com ("Sweetly”) regarding the collection, use, storage, sharing and protection of your personal information ("Privacy Policy"). This Privacy Policy applies to the Sweetly website ("Website") and all related websites, applications, services and tools where reference is made to this policy ("Services"), regardless of how you access the Services, including access through mobile devices.

Scope and consent: By using www.getsweetly.com and related Services, you give explicit consent to Sweetly for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and our Terms of Use.

Sweetly may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of 25 May 2015.

What personal information do we collect?

You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:

Information we collect automatically: When you visit our Website, use our Services we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:

  • information from your interaction with our Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from www.getsweetly.com, referring URL, ad data, IP address and standard web log information; and
  • information we collect through cookies, web beacons and similar technologies.

Information we collect automatically: When you visit our Website, use our Services we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:

  • information from your interaction with our Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from www.getsweetly.com, referring URL, ad data, IP address and standard web log information; and
  • information we collect through cookies, web beacons and similar technologies.

Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:

  • information that you provide to us when you register for an account or for the Services that you use including for example, your name, address, email address, telephone number or financial information;
  • additional information that you may provide to us through social media sites or third party Services;
  • information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us; and
  • information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device.

Information from other sources: We may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is not limited to: demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.

How we use your personal information

You agree that we may use your personal information (see above) for the following purposes:

  • to provide you access to our Services and Customer Support by means of e-mail or telephone;
  • to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use;
  • to personalize, measure and improve our Services, content and ads;
  • to contact you, by e-mail, push notification, text message (SMS) or by telephone.
  • for the purpose of targeted marketing activities, updates, and promotional offers based on your message preferences (where applicable), or for any other purposes as set forth in this Privacy Policy; and
  • to provide you with other services that you have requested, as described when we collected the information.

Sharing information with and registration on social media sites: We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook, Google Plus and Twitter.

If you provide us access to personal information stored on third party websites, the scope of access to this personal information shall vary per website and will be determined by both your own browser settings and your consent. If you wish to connect your third party account to your Sweetly account and you consent to us accessing the information in these third party accounts, you agree that we can collect, use and store information from this third party website in accordance with this Privacy Policy.

Transfer of your personal information to third parties: We may disclose your personal information to third parties for the purposes of improving or safeguarding the Services and to comply with any applicable legislation and regulations. We will not disclose your personal information to third parties for their marketing purposes without your explicit consent.

Information you share on getsweetly.com: Our Website allows users to share meal listings including personal addresses and other information with other users, thereby making this shared information accessible to other users. Since our Website also enables you to directly contact personal cooks and other users, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users.

Marketing Purposes

You agree that we may use the information collected by us to send you offers, whether personalised or not, or to contact you by telephone regarding products or Services offered by Sweetly or related entities.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.

When you no longer wish to receive marketing communications from us, you can, where applicable, change your preferences in your Sweetly account, or follow the unsubscribe link in the marketing communication you received.

Cookies

When you use our Services, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies. We use cookies to help us identify you as a user, to provide you a better experience on our Website, to measure promotional effectiveness and to ensure trust and safety on our Website.

Accessing, Reviewing and Changing Your Personal Information

When you place a meal listing or related content on the Website, you may not be able to change your listing or delete your message. If you want to close your account (where applicable) with us you can do so by contacting us. We will process your request within a reasonable period of time.

Protection and retention of your personal information

We protect your information by using technical and administrative security measures (such as firewalls, data encryption and other administrative access controls to the data) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us

Overseas disclosure

We may, in the course of providing products and services to you, disclose personal information to overseas entities. You agree that where personal information is disclosed to overseas entities, applicable privacy laws may not apply to that information.